Privacy Policy

Last updated: January 16, 2025

Effective Date: 16 January 2025

1. Introduction

This Privacy Policy explains how Naylor Technology Limited ("we", "us", "our") collects, uses, stores, shares, and protects your personal data when you interact with our website (https://naylor.technology) or contact us. We are committed to safeguarding your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller:
Naylor Technology Limited
Registered Address: 72 Rufford Avenue, Yeadon, Leeds, LS19 7QR, United Kingdom
Company Number: 16478427
Contact: enquiries@naylor.technology

2. Definitions

  • Personal Data: Any information relating to an identified or identifiable individual.
  • Processing: Any operation performed on personal data (collection, storage, use, etc.).
  • Data Controller: The entity determining the purposes and means of processing personal data.

3. Information We Collect

We may collect and process the following categories of personal data:

  • Directly Provided Data:
    • Name
    • Email address
    • Company name
    • Service interest
    • Any other information you provide via our website forms or direct communications
  • Automatically Collected Data:
    • IP address
    • Browser type and version
    • Device information
    • Usage data (pages visited, time spent, etc.)
    • Cookies and similar technologies (see our Cookie Policy for details)

4. Lawful Basis for Processing

  • Consent: When you submit forms or opt-in to communications.
  • Contract: To respond to your enquiries or deliver services you request.
  • Legitimate Interests: For business administration, website analytics, and improving our services.
  • Legal Obligation: To comply with applicable laws and regulations.

5. How We Use Your Information

  • Respond to your enquiries and provide requested services
  • Communicate with you about our business, services, or changes to our policies
  • Maintain and improve our website, including analytics and security
  • Comply with legal or regulatory obligations

We do not use your data for automated decision-making or profiling.

6. Data Sharing and Processors

We may share your personal data with:

  • Service Providers:
    • Website hosting and analytics providers (details available on request)
    • Email service providers for form submission notifications
    • SoundCloud for audio content delivery when you interact with embedded audio players
  • Legal or Regulatory Authorities: Where required by law
  • No Sale of Data: We do not sell your personal data to third parties.

Some data may be transferred outside the UK/EEA through our hosting and service providers. Where this occurs, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place.

7. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, or as required by law. Typically, enquiry data is retained for up to 12 months unless you become a client, in which case data may be retained for the duration of our business relationship and for statutory record-keeping.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

  • Encryption of data in transit and at rest
  • Access controls and authentication
  • Regular security reviews and staff training

9. Your Rights

You have the following rights under UK GDPR:

  • Access: Obtain a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Restriction: Limit processing of your data
  • Portability: Receive your data in a structured, machine-readable format
  • Objection: Object to processing based on legitimate interests
  • Withdraw Consent: Where processing is based on consent

To exercise your rights, contact enquiries@naylor.technology.

10. Complaints

If you are dissatisfied with our handling of your personal data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):
Website: www.ico.org.uk
Helpline: 0303 123 1113

11. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience and analyse website usage. For more information, please see our Cookie Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the effective date noted above. We encourage you to review this policy periodically.

13. Embedded Content and Third-Party Services

Our website may include embedded content from third-party services to enhance your experience:

  • SoundCloud Audio Player: We embed audio content from SoundCloud on some pages. When you interact with or view these embeds, SoundCloud may:
    • Set cookies on your device
    • Collect usage data including your IP address
    • Track your interaction with the embedded content
    • Apply their own privacy policy and terms of service

These third-party services operate independently of Naylor Technology and have their own privacy policies. We recommend reviewing:

You can control some of these third-party cookies through our Cookie Policy settings, though some functionality may be limited if you disable them.

14. Website Analytics

We use Vercel Analytics to monitor website performance and understand how visitors use our site. This service:

  • Collects anonymized usage data including page views, unique visitors, and referral sources
  • Does not collect personally identifiable information
  • Uses privacy-friendly tracking that respects Do Not Track preferences
  • Helps us improve our website's performance and user experience

Data collected by Vercel Analytics is processed in accordance with Vercel's privacy policy and is retained for analytical purposes only.

15. Contact

For any questions or to exercise your data rights, please contact:
David Naylor
Email: enquiries@naylor.technology